Online banking uses a security image and phrase to let you know that you are on the actual Servus online banking site. This is protection against attackers who may set up a spoofed (false) website in an attempt to capture your login credentials.
When logging in to online banking for the first time you will be prompted to set your security image and phrase.
Enter a phrase that you will remember (up to 40 characters).
Select an image that you will remember. To view more images, click the numbers or the arrows (< >) located beneath the images .
You must confirm the phrase and image you selected.
If you confirm your selections you will see a confirmation page.
Once you select your security image and phrase, they should be the same every time you log in to online banking. You can change your image and phrase at any time.
Enter your Password only if you recognize the security phrase and image. If you do not recognize the phrase or image contact Servus immediately at 1-87-SERVUS-CU (1-877-378-8728).
If you still have questions you may find the answer in one of the related help topics. You can also call Servus at 1-87-SERVUS-CU (1-877-378-8728).