Answering Security Questions

Your will be required to answer a security question when you log in from an unknown computer or browser or when using the Forgot User ID feature.

You will be locked out of online banking after three invalid responses to security questions. If this happens, contact Servus at 1-87-SERVUS-CU (1-877-378-8728).

First time logging in

If you are logging in for the first time you must set your security question and answers.


After you type in your answer to the security question, click Submit.

Related help topics

Did we answer your question?

If you still have questions you may find the answer in one of the related help topics. You can also call Servus at 1-87-SERVUS-CU (1-877-378-8728).